As 2025 came to a close, so did an incredible 30-year journey with The Goodyear Tire & Rubber Company. I knew change was coming, and I found myself asking an important question: What will keep me interested, challenged, and engaged in the years ahead? The answer has become clearer over the past several months. My …
I’m thrilled to begin this new chapter as a Strategic Advisor with MEO Continuity. Thank you to Maximilian Glodde, Eric Saraiva, and the entire MEO Continuity team for the warm welcome. Over my career, I’ve managed recovery for nearly 4,000 business continuity events. Hurricanes, tornadoes, supply chain failures the disruptions that make headlines and the …
One of the highlights of my morning happened at our local Recreation Center. Someone I see there regularly walked over carrying a copy of my book and asked if I would autograph it for him. It was an unexpected surprise and truly made my day. As a lifelong athlete himself, he shared that the book …
A fireball recently lit up the sky over Boston, and while it made for a striking moment, it was also a reminder: Earth is constantly encountering objects from space. Most burn up harmlessly. But some don’t, and the consequences can cascade fast. In the latest episode of Impact Analysis, Jerome Ryan and Mike Janko sit …
One of the growing dangers organizations face today is confusing polished AI-generated work with actual leadership capability. AI can help someone create impressive presentations, strategic plans, reports, emails, and talking points that look exceptional. But leadership positions require far more than producing polished content. True leadership still depends on:✅ Judgment under pressure✅ Operational experience✅ Emotional …
Solar storms don’t get much attention in boardrooms, but they should. What’s often viewed as a distant “space weather” issue is, in reality, a growing and very tangible threat to modern infrastructure. In our latest Weekly Impact Analysis, we take a closer look at how solar flares and coronal mass ejections (CMEs) could disrupt the …
Personal resilience is defined as an ability to be strong, persistent, tenacious, and tough. Striving for operational resilience is a journey with a roadmap that integrates all operational activities under a clear management structure. Although difficult, it is possible to be both personally and operationally resilient. When you combine both capabilities, it is evident, and …
Having a roadmap to attaining resilience and documenting your journey is essential toreaching goals. Three important roadmap components are featured throughout the book,including the development of plans, continuous improvement of them, and a focus on theright leadership behaviors to gain consensus and stay aligned on your journey. Thischapter highlights the right tools, teams, talent, and …
The benefits of planning for risks and effectively managing them are introduced in thischapter. Examples of how a resilient organization can use common risks as anopportunity to gain competitive advantage are included. Risks can have major negativeoperational and financial impacts when not managed well. However, they can also helpattract more customers and grow market share. …
You better your odds of success in attaining resilience when your teams are well synchedand operating on a common mission. This chapter provides suggestions on selectingteam roles and functions based on your organization’s structure, including how tosuccessfully engage teams and manage handoffs between them. An organizationalassessment confirms how structuring operationally resilient roles provides immediatebenefits. Form …
The concept of resilient deployment includes executing strategic activities through anagreed-upon project schedule with a clear understanding of how every item ties back tothe organization’s mission. Specific examples of immediate priorities based upon longand short-term planning are shared. Objectives that are aligned across all business unitsare part of an annual operating plan. The current year …
Common objectives that are well defined, communicated, and understood supportresilient deployment strategies. Obstacles to meeting team objectives are shared. Anannual objective-setting process should be aligned with the organization’s mission. Therole of human resources, direct managers, and operational leadership in the objective-setting process is shown. Every team supporting operational resilience should haverelevant objectives. Objectives for global …
A maturity model provides value in determining the progress being made on operationalresilience objectives and the capabilities for continuous improvement. The initial step isselecting the maturity model components. The Professional Practices for BusinessContinuity Management is the basis for the maturity model in this chapter. Each of theProfessional Practices have a defined objective with operational benefits. …
There are various ways in which you can maintain momentum once you believe you haveattained excellence in operational resilience. You can rely on other teams in yourorganization to help maintain momentum. For example, internal audit plays a key role inproviding an objective analysis of progress during facility or process audits. Providingthem training along with an …
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