Having a roadmap to attaining resilience and documenting your journey is essential to
reaching goals. Three important roadmap components are featured throughout the book,
including the development of plans, continuous improvement of them, and a focus on the
right leadership behaviors to gain consensus and stay aligned on your journey. This
chapter highlights the right tools, teams, talent, and toughness needed to follow your
roadmap. A toolbox includes the documents and approach to follow in keeping
operational teams focused on achieving results. The tools described include a resilience
policy, organizational charter, and long-term project plan with short-term and immediate
objectives. The value of a scorecard to track key performance indicators along with
tracking time commitments for critical tasks is featured. A reference to continuous
improvement is made which carries through to all chapters of the book. Advice is
provided on how to lead your teams, follow them, and guide the way to success.
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