🌐 As we begin the new year, it’s important to ground our work in clear behavioral competencies, since they shape how our teams show up, collaborate, and perform.
⚙️ In high-stakes environments, technical skills are vital—but they’re not enough. Behavioral competencies, or soft skills, are the true drivers of team success during major events and crises.
🗝️ Here are 5 core competencies that elevate resilience and performance:
🔍 Situational Awareness
→ Focus on the right activities
→ Maintain clarity in chaos
→ Prioritize effectively
→ Balance competing workstreams
⚡ Agility
→ Embrace the unknown with curiosity
→ Move with speed and purpose
→ Simplify complexity
→ Stay grounded in turbulence
🤝 Promoting Collaboration
→ Operate as one team
→ Share credit generously
→ Welcome diverse perspectives
🔥 Energizing the Team
→ Empower and uplift others
→ Leverage unique strengths
→ Celebrate wins
→ Build trust
🎯 Delivering Results
→ Make bold decisions
→ Demonstrate productive behaviors
→ Achieve excellence under pressure
💡 Key Takeaway:
In resilience planning and response, behavioral competencies are not “nice to have”—they are mission-critical. Cultivating these skills builds stronger teams, better outcomes, and lasting impact.

